* Monogramming not available * (Photo is an example only)
Home Accents:
- Please clean using either a dry or damp cloth. Do not use any chemicals or liquids on our products.
- When using our products with plants or flowers, use a plastic liner to protect the container from moisture.
Pajamas:
- Machine wash cold
- Hang or tumble dry low
- Iron if needed
Our return policy:
All regular price items may be returned or exchanged within 15 days from delivery date. Sale items are not returnable or exchangeable. This policy also applies to damage claims. We ask that all items are reviewed as soon as your order shipment arrives and we are contacted promptly for any order issues or product damages.
Please contact us at (203) 359-9714 or cs@jayesstudio.com to process a return, exchange or damage claim. *Be sure to include your order number and photos of product damage in an email, if applicable.
Final-Sale & As-Is Merchandise:
The price on this item has been deeply-discounted and therefore cannot be returned or exchanged.
Defective merchandise:
We check each piece before it leaves our shipping department. However, we stand behind our product and most certainly want happy customers. In the event that your product is defective or damaged, please contact us at (203) 359-9714 or cs@jayesstudio.com and include your order number and photos of product damage in an email, if applicable. We will either issue you a return label for the product or ask you to ship it back to us at your expense. We will promptly replace the product at our expense and do our best to minimize your inconvenience.
Payment
We accept the following forms of payment: American Express, Visa, MasterCard and Discover. We also accept Google Pay, Amazon Pay and Apple Pay. Sales tax will be charged when applicable.